Effective Date: May 26, 2026

Garner Electric Washington, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of information collected through our website forms, contact forms, quote request forms, appointment request forms, lead forms, and similar submission forms (“Forms”). This Privacy Policy explains how we collect, use, store, and protect information you provide when submitting a Form.

1. Scope

This Privacy Policy applies to information submitted through Forms operated by Garner Electric Washington for business purposes.
 

The Forms are intended for customers, potential customers, property owners, tenants, business representatives, or other individuals who are requesting information, scheduling, estimates, quotes, service, or communication from the Company.
 

This Privacy Policy does not apply to third-party websites or services that we do not own or control.

2. Information We Collect

We may collect and process the following categories of information through our Forms:
 

a. Contact Information

• Full name

• Email address

• Phone number

• Mailing address

• Service address

• Business name, if applicable

• Preferred method of contact
   

b. Service Request Information

• Description of the requested service or task

• Requested appointment or scheduling information

• Property or job-site details

• Photos, documents, or files you choose to upload

• Notes, comments, or messages submitted through the Form

• Information needed to prepare an estimate, quote, appointment, or service response
   

c. Communication and Scheduling Information

• Appointment dates and times

• Follow-up notes related to your request

• Internal notes related to scheduling or completing the requested work

• Records of communications related to your inquiry, appointment, estimate, or service request
   

d. Technical and Submission Data

• Date and time of submission

• IP address

• Browser and device information

• Page or form used to submit the request

• Basic website security, spam-prevention, or troubleshooting data
   

3. How We Use Information

Information collected through Forms is used for the following purposes:
 

• Responding to your inquiry

• Contacting you about your request

• Scheduling appointments or service visits

• Preparing estimates, quotes, or service information

• Confirming job details, service location, access information, or appointment timing

• Performing or completing the requested work

• Communicating with you about the task at hand

• Maintaining internal business and customer records

• Managing service requests, job assignments, and scheduling

• Resolving questions, issues, or disputes related to your request

• Protecting against spam, fraud, misuse, or unauthorized activity

• Complying with legal, regulatory, tax, insurance, accounting, or recordkeeping obligations
   

We do not use information submitted through Forms for unrelated purposes.
 

4. Data Sharing and Disclosure

We do not sell, rent, or share personal information submitted through Forms with third parties for their own marketing purposes.
 

Information may be shared only in the following limited circumstances:
 

• Internal Access: With authorized Company owners, employees, managers, technicians, contractors, or representatives who need access to respond to your request, schedule work, prepare estimates, communicate with you, or complete the requested service.

• Service Providers: With trusted service providers who help operate our website, forms, email, phone systems, scheduling tools, customer management systems, hosting, data storage, or other business systems, subject to confidentiality or appropriate data-protection obligations.

• Professional Advisors: With accountants, attorneys, insurers, consultants, or other advisors when reasonably necessary for business, legal, tax, insurance, or accounting purposes.

• Legal Requirements: When required by law, regulation, court order, subpoena, legal process, government request, or to protect the rights, safety, property, or legal interests of the Company, our customers, or others.

• Business Protection: To prevent fraud, investigate misuse, enforce agreements, resolve disputes, protect security, or support a business transfer such as a merger, sale, restructuring, or transfer of assets.
   

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information submitted through Forms. These measures may include:
 

• Restricted access to submitted information

• Password-protected accounts and systems

• Use of reputable form, email, hosting, and scheduling providers

• Secure storage where reasonably available

• Internal access limited to business need

• Monitoring for spam, misuse, or unauthorized access

• Reasonable employee or contractor confidentiality expectations
   

While we strive to protect your information, no method of electronic storage, website submission, email communication, or internet transmission is completely secure, and we cannot guarantee absolute security.

Please do not submit highly sensitive information through a general Form unless we specifically request it through an appropriate method.
 

6. Data Retention

We retain information submitted through Forms for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to your request, scheduling and completing work, maintaining business records, complying with legal obligations, resolving disputes, and supporting tax, accounting, insurance, or recordkeeping requirements.
 

When information is no longer required, it may be deleted, archived, or securely retained in accordance with Company retention practices and applicable legal obligations.
 

7. Your Rights and Responsibilities

As a person submitting information through a Form, you are responsible for:
 

• Providing accurate and current information

• Not submitting information you are not authorized to provide

• Avoiding submission of highly sensitive information unless specifically requested

• Promptly notifying us if your contact information or service details change
   

You may contact us to ask about information you submitted, request correction of inaccurate information, or request deletion of information where deletion is legally and practically possible.
 

Some information may need to be retained for legitimate business, legal, tax, accounting, insurance, warranty, dispute-resolution, or recordkeeping purposes.
 

If you have questions about the information we hold about you, or wish to request correction or deletion of your personal information, please contact the Company using the contact information below.
 

8. Cookies and Session Data

Our website or Forms may use cookies, session data, or similar technologies to maintain proper website functionality, support form submission, prevent spam, improve security, and troubleshoot technical issues.

These cookies and session tools are used for basic website and Form operation. They are not intended to sell your information or provide your Form information to outside companies for their own marketing purposes.

If we use analytics, advertising tags, or other tracking technologies in the future, this Policy should be updated to describe those practices.
 

9. Third-Party Services

Our Forms, website, email, scheduling, hosting, phone, customer management, or recordkeeping systems may be operated or supported by third-party service providers.
 

These providers may process information only as reasonably necessary to provide services to the Company, such as receiving Form submissions, sending emails, storing records, scheduling appointments, or supporting business operations.
 

Data handled by third-party service providers may also be governed by their own privacy policies, security practices, and service agreements.
 

10. No Sale or Outside Marketing Use

We do not sell personal information submitted through Forms.
 

We do not provide Form information to outside companies for their own advertising or marketing purposes.
 

Information submitted through Forms is used for Company business purposes related to responding to your request, scheduling, communicating with you, and completing the task or service at hand.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Forms, services, legal requirements, or business operations.
 

Updated versions will be made available through our website or other appropriate location. Continued use of our Forms after any changes are posted constitutes acknowledgment of the revised Policy.
 

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Garner Electric Washington, LLC
Email: noreply@gweusa.com
Website: Gweusa.com